Background.
Estilo Interiors Ltd understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits this website, www.estilointeriors.co.uk. Our Site will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.
Information About Us.
Our Site is owned and operated by Estilo Interiors Ltd, a limited company registered in England under company number 04673250.
Registered address:10C Peckingham Street, Halesowen, West Midlands B63 3AW.
Main trading address: Ludgate Court, Water Street, Birmingham B3 1EP.
VAT number: 812 0335 80
Data Protection Officer: Andrew Moore
Email address: amoore@estilointeriors.co.uk
Telephone number: 0870 062 7602
Postal address: Estilo Interiors Ltd, Ludgate Court, Water Street, Birmingham B3 1EP
Representative: Kam Bee
Email address: kbee@estilointeriors.co.uk
Telephone number: 0870 062 7602
Postal address: Estilo Interiors Ltd, Ludgate Court, Water Street, Birmingham B3 1EP
We are members of the FIS, CHAS, Constructionline, Safecontractor, Considerate Constructors Scheme, British Council for Offices.
Topics we will cover:
- What data do we collect and how?
- How will we use and store your data?
- Marketing
- What are your data protection rights?
- What are cookies?
- How do we use cookies?
- What types of cookies do we use?
- How to manage your cookies
- Privacy policies of other websites
- Changes to our privacy policy
- How to contact us
- How to contact the appropriate authorities
What data do we collect and how?
We collect your personal information through various channels including, but not limited to, the following:
- Email marketing campaigns and communications
- Social media communications
- Search engine marketing (SEO/PPC/affiliates)
- Offline marketing campaigns linked to Estilo websites
- Business cards
- Face to face meetings when conducting our business
- Forms you fill in
- Records of CCTV and other security systems
- Where we engage with our partners that enable you to register to visit our site, we may receive your personal data relevant to the visit
- Where we provide repair services to our partners, we may receive your personal information from entities and organisations that manage your property.
How will we use your data?
Our Company collects your data so that we can:
- Process your order, manage your account.
- Email you with special offers on other products and services we think you might like.
Personal Data for Marketing: Mostly, the personal data we collect is limited to the kinds of information that can be found on a business card or can be retrieved from your email enquiries or face to face meetings, namely your first name, last name, job title, employer name, work address, work email, work phone number and content of communications. If you subscribe to our newsletter on our website or a Consent Page, we will collect your email, first name, last name, as well as information about your communication preferences and interests. If you choose to opt out of our mailing list, we will move your name and email address to our suppression list. We can also collect your name or nickname, a photo on social media and content of communications, when you send us a message or interact on our social media pages.
Personal Data for Events: When you register to attend an event organised by us, we may collect your first name, last name, job title, employer name, work address, work email, work phone number and content of communications.
Unless agreed otherwise with you and subject to the terms of this privacy policy, your personal data will be kept confidential and will not be disclosed without your prior consent to any third party, other than to an employee or member of Estilo for the purpose of providing you with the information or service you require, or to comply with any applicable laws or lawful government and/or regulatory requests. We may disclose your personal information to third parties:
- in the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets;
- if Estilo, or substantially all of its assets, are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets;
- if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Website Terms of Use or other 2 agreements, or to protect the rights, property, or safety of Estilo, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk protection.
How do we store your data?
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
All personal data is stored in the European Economic Area (EEA). Data collected by Google Analytics data may be transferred outside the EEA for processing.
Keeping information about you secure is very important to us so we store and process your personal information in accordance with the high standards required under data protection legislation.
Marketing
Our Company would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies.
Company
Data Shared
Reason for Sharing
CRM system provider
Name, job title, email, telephone numbers, postal address, marketing preferences and interests, marketing consent status (if consented) suppression list
This cloud-based database is used to store your personal information in relation to marketing
Web, Email and Social Media
Name, job title, email, telephone numbers, postal address, nickname on social media, photos on social media, content of communications
These service providers help us to respond to any of your enquiries
Email, mail, surveys, and distributions providers
First name, last name, job title, company name, work email and postal address
These service providers help us to deliver email and mail communications to you, e.g news and insights, information about events and surveys
CCTV system providers
CCTV footage
This service only applies to sites where CCTV is installed for security reasons
Customer care database
First name, last name, job title, company name, work email and postal address, project information, defects, works orders
This database is used to report information on projects underway and completed
Subcontractors
First name, last name, job title, company name, work email and postal address, project information, defects, works orders
This only applies where we have used subcontractors as part of the works undertaken
If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop Estilo from contacting you for marketing purposes
If you no longer wish to be contacted for marketing purposes, please click here.
What are your data protection rights?
Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request Estilo for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that Estilo correct any information you believe is inaccurate. You also have the right to request Estilo to complete information you believe is incomplete.
The right to erasure – You have the right to request that Estilo erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that Estilo restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to Estilo’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that Estilo transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:
Call us at: 0870 062 7602
Or write to us: Estilo Interiors Ltd, Ludgate Court, Water Street, Birmingham B3 1EP